SLMD Addiction Treatment ("we," "our," or "us") operates a treatment center located at 165 W Washington Ave, Sunnyvale, California 94086. This Privacy Policy explains how our facility collects, uses, shares, and protects your personal information when you visit our campus, use our website, or interact with our on-site team.

Information We Collect

When you visit our website, contact our treatment center, or receive services at our facility, we may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and date of birth that you provide when contacting our admissions office or visiting our campus.
• Health Information: Medical history, treatment records, insurance details, and other health-related information collected during assessments and treatment at our facility.
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you browse our website.
• Communication Records: Records of phone calls, emails, and messages exchanged with our on-site staff, including inquiries submitted through our website.

How We Use Your Information

Our treatment center uses the information we collect for the following purposes:

• To provide addiction treatment services and coordinate care at our facility in Sunnyvale, California.
• To process admissions inquiries and schedule assessments at our campus.
• To verify insurance coverage and process billing for treatment programs provided at our facility.
• To communicate with you about your treatment plan, appointments, and aftercare programming.
• To improve our website, on-site programs, and the quality of care at our treatment center.
• To comply with legal obligations and regulatory requirements applicable to healthcare facilities in California.

How We Share Your Information

We take the confidentiality of your information seriously. Our facility may share your information only in the following circumstances:

• With Your Consent: We share health information with other healthcare providers, family members, or third parties only with your written authorization.
• For Treatment: We may share information with on-site clinical staff, consulting physicians, and referral partners involved in your care at our campus.
• For Payment: We share necessary information with insurance providers to process claims for services provided at our treatment center.
• As Required by Law: We may disclose information when required by federal, state, or local law, including mandatory reporting obligations.
• Service Providers: We work with trusted service providers who assist with website hosting, analytics, and communications. These providers are contractually bound to protect your data.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve content and usability.
• Preference Cookies: Remember your settings and preferences for a better experience when you return to our site.

You can control cookies through your browser settings. Disabling certain cookies may limit some features of our website. Our facility does not use cookies to collect protected health information.

Your Rights

As a visitor to our treatment center or user of our website, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information our facility holds about you.
• Correction: You may request corrections to inaccurate or incomplete information in our records.
• Deletion: You may request deletion of your personal information, subject to legal retention requirements for healthcare records.
• Restriction: You may request that our treatment center limit how we use your information in certain circumstances.
• California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what information is collected and the right to opt out of data sales. Our facility does not sell personal information.

To exercise any of these rights, please contact our on-site privacy officer using the contact information below.

HIPAA Notice

SLMD Addiction Treatment is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2, which provides additional protections for substance use disorder treatment records.

Our on-site staff at our Sunnyvale facility follows strict protocols to safeguard protected health information (PHI). We maintain physical, administrative, and technical safeguards throughout our campus, including secure records storage in our therapy offices and encrypted digital systems.

Your treatment records at our facility receive the highest level of confidentiality protection under federal law. Information about your participation in our treatment programs cannot be disclosed without your written consent, except in limited circumstances defined by law, such as medical emergencies or court orders that meet specific legal requirements.

You have the right to receive a full Notice of Privacy Practices when you visit our treatment center. A copy is available at our front desk and upon request from our on-site privacy officer.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our treatment center:

SLMD Addiction Treatment
165 W Washington Ave
Sunnyvale, California 94086
Phone: (209) 692-3965
Email: [email protected]

Our on-site privacy officer is available during business hours to address your concerns. You may also visit our facility in Sunnyvale to speak with our team in person.

This Privacy Policy may be updated periodically. We encourage you to review this page when visiting our website. Any changes will be posted on this page with an updated effective date.